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Planned Maintenance


NEOS Protect Ltd offer an unconditional 12 month parts and labour warranty on all installations,  however after this period we strongly recommend that Clients take advantage of our various Guarantees to ensure the product continues operating efficiently and effectively for its planned lifespan.

Planned Maintenance  

10 Year Warranty– minimum expected lifespan and in line with component guarantees from the manufacturers. A twice yearly preventative maintenance programme to ensure continued reliability

Whole of Life Warranty – a 25 year programme where all servicing and parts are covered for an extended period. Any part failing or breaking down outside the manufacturer’s warranty period will be replaced by NEOS Protect Ltd at no cost to the Client.

Cradle to Grave Warranty – a similar programme to WoL which may extend past 25 years however upon removal of the existing mild steel doors, we reimburse a salvage reward against the cost of the new replacement doors and screens. All doors will be recycled in line with our Environmental Statement